“To give real service, you must add something which cannot be bought or measured by money, and that is sincerity and integrity.” ~Douglas Adams
Different Service Options to Meet Each Broker’s Needs:
Each transaction coordination service package is secured with a $200 non-refundable engagement fee paid upon receipt of our signed service agreement. This engagement fee allows me to get to work right away for you while also keeping your upfront costs low. The remaining balance is paid through escrow at closing.
Silver Essential Services Package:$375 per file.
Perfect for: Experienced agents who primarily need deadline management and document coordination with minimal communication client communication from me. This package is for brokers who wish to handle client communication themselves while delegating the administrative duties to me.
Silver Essential Services Package includes:
Transaction Setup: Transaction checklist creation and management. MLS and purchase agreement review. Introduction email to all transaction parties.
Document Management: Collection and organization of all documents. Electronic signature facilitation. Document submission to brokerage transaction management system. Critical deadline monitoring and reminders. Contingency tracking and documentation of removals.
Inspection Phase: Inspection scheduling coordination. Receipt and distribution of inspection reports. Negotiation period tracking. Amendment and addendum processing.
Closing Coordination: Coordination with title / escrow company. Closing document review for completion prior to closing. Final walkthrough scheduling. Utility transfer reminders sent to buyer and sellers. Closing attendance confirmation with all parties.
Post-Closing: Closing thank you to broker’s client on their behalf. Electronic delivery of final closing package. Transaction document archiving.
Service Includes: Weekly email updates. Critical milestone notifications. Consistent response times to all inquiries within 24-48 hours.
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Gold Comprehensive Services Package: $475 per file.
Perfect for: Growth-minded brokers who value both thorough transaction management and concise, professional, kind client communication from me to elevate their service reputation and market reach. This package is for brokers who wish to hand off BOTH administrative duties and client communications to me.
The Gold Comprehensive Services Package has everything included in the Silver Essential Services Package PLUS:
Enhanced Client Experience: Detailed process overview. Proactive updates at every transaction milestone. Regular check ins with all parties throughout the transaction. Closing checklist provided prior to closing. Transaction summary report at closing. Testimonials and feedback collected on behalf of broker / clients.
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In a nutshell, the primary differences between the Silver Essential Services Package and the Gold Comprehensive Services Package are as follows:
Silver Essential Services Package: If you would like to still have your hand in the transaction during the closing process by doing your best to build rapport with each client you attain, the Silver Essential Services Package is for you. I will keep you apprised of each issue that arises as we work together to solve it.
Gold Comprehensive Services Package: If you would like to delegate all communications to me so that I can handle every detail for you while building rapport on your behalf, right down to collecting testimonials and sending thank you emails and closing gifts after closing on your behalf, the Gold Comprehensive Services Package is for you. I will handle all communications with all parties and all snafus that may arise, provided they absolutely do not require your attention. In other words, if I can handle all aspects for you, I will.
If you have any questions or would like to hire me, please contact me at: Deana.BrokersAssistant@gmail.com. If I have room on my roster, I will be happy to accommodate you. Either way, I respond to all emails within 24-48 hours.